

Hopefully, this will help New World players fix the crashing issues they are experiencing. If everything fails and you are still experiencing New World hard crashes or black screens, we urge you to contact Customer Support. Ensure that you are downloading the correct version of the files for your OS (圆4 or x86). If you are missing this file, download it directly from Microsoft, avoiding all other links. According to the steps by the developers: "This can be found within Settings > Apps > Apps & Features > Microsoft Visual C++ 2017 圆4, select this then choose ‘Modify’ and then select Repair in the pop-up that appears." If these steps do not work, you can try and repair the Microsoft Visual C++ distributable 2017.
